Pure Checker Refund Policy

We at Pure Checker are committed to providing excellent email verification services. If for any reason you are not satisfied with our services, please review our refund policy below.

Eligibility for Refunds

Refunds may be granted under the following conditions:

• Service Issues: If you experience technical issues that prevent you from using our service effectively, and we are unable to resolve these issues within a reasonable time frame.
• Incorrect Billing: If you believe you were charged incorrectly or for services you did not receive.

Non-Refundable Conditions

Refunds will not be granted in the following situations:

• Change of Mind: If you change your mind after purchasing credits or subscribing to a plan.
• Used Credits: If you have used the credits purchased, those credits are considered consumed and non-refundable.
• Custom Orders: Custom orders and bulk verification services are non-refundable once the service has commenced.

Requesting a Refund

To request a refund, please follow these steps:

• Contact Support: Email our support team at [email protected] with your refund request, including your account details, purchase information, and the reason for the refund request.
• Review Process: Our team will review your request and may ask for additional information to process your refund.
• Refund Decision: We will notify you of the refund decision within 10 business days. If approved, the refund will be processed to your original payment method.

Refund Processing Time

If your refund is approved, it will be processed within 10 business days. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.

Contact Us

If you have any questions about our refund policy, please contact us at:

Email: [email protected]